Phase 1: Requirements Gathering and Planning

Conducted comprehensive requirement gathering sessions with SBFN stakeholders to understand their needs and challenges. Defined scope, objectives, and success metrics for the project.

Created wireframes and mock-ups detailing a new platform.

Phase 2 : Member Survey Tool Development

Technology Stack:

Backend: Drupal 10, since it offers immense strengths in content management and inbuilt analytics.

Frontend: Drupal that provides a responsive and dynamic user interface.

API Integration: Custom-made APIs were designed for perfect communication along with data security.

Additional Tools: Power BI, for advanced data visualization and dashboard integration

Key Features:

Survey Management: A fully-fledged web-based tool for creating, distributing, and managing surveys. Features include question management, branching logic, and conditional questions.

Data Collection and Analysis: Constructed responsive questionnaire interfaces that allows easy data entry with real-time data validation. Implemented encryption for secure data storage.

User Management: Developed robust login management and user role facilities to guarantee secure access and integrity in data.

Reporting and Dashboards: Integration of Power BI dashboards, where users could get detailed insights with result visualizations in terms of the various surveys. The reports were downloadable, and analytics were viewed in real-time.

Phase 3: Testing and Quality Assurance

Extensive testing, including unit tests, integration tests, and user acceptance testing to ensure the reliability and performance of the platform.

Automated testing tools were implemented for monitoring and weeding out continuous maintenance of the quality of the code.

Phase 4: Deployment and Training

Deployment of the new survey tool on the SBFN’s servers for this module ensured a smooth transition from the old system to the new platform.

Extensive training sessions regarding the management and operation of the new tool were provided to the SBFN staff so that they could manage and operate it effectively.

Project outcomes:

Data Management Efficiency: Interpreting survey data for readability and accessibility, the new tool showed a lot of improvement in deriving better insights and decision-making.

Improved User Experience: It gave a seamless, engaging experience to users with the new modern design, driven by UX/UI practices, thus increasing participation and satisfaction.

Renegotiated Processes: Survey distribution and data collection were automated, reducing manual workload and increasing efficiency.

Powerful Reporting: This Power BI integration allows for minute and beautiful dashboards and reports, enabling a better way of analyzing and presenting Data.

Scalable Solution: The solution was scalable; hence, it was very easy to add new surveys and increase data received by SBFN.

Technology Stack

Drupal 10, Custom modules, Custom APIs, Power BI, AJAX

Results and Deliverables

Improved Readability of Data: The data presentation and visualization have been improved, taking into consideration that readability of the survey results is improved.

Higher Response Rates: This user-friendly interface has also resulted in higher numbers of responses and improved completion rates of surveys.

Operational Efficiency: The automated processes and integrated dashboards eased data collection, analysis, and reporting, reducing time and resources used by SBFN.

UX/UI Design: Fully customized UX/UI-driven member survey tool.

Web Development: A Drupal 10-based platform for both survey management and analysis.

DevOps: Configuration of the environment with CI/CD pipelines and automated testing for continuous integration and delivery.

QA: Deep testing for reliability and performance of the platform.